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Cost of manual order entry

Put in your own order volumes, keying times and error costs to see what typing orders, invoices and ASNs by hand costs you per year, and what changes if part of it arrived by EDI.

  • Your numbers, not benchmarks
  • Formulas shown
  • Runs in your browser

Example values: replace them with yours

The numbers already filled in only show how the calculator works. They are not benchmarks or Comparatio figures. Type your own and the results update as you go. 10 fields still hold an example value.

Your numbers

Orders and labor
Example

Orders someone types into the ERP from email, PDF, fax or a portal.

Example

From opening the email or PDF to a saved order, look-ups included.

Example

Wage plus benefits, payroll taxes and overhead.

Keying errors
Example

Share of keyed orders that needed a correction later.

Example

Credits, re-shipping or returns, and the staff time to sort it out.

Invoices and ASNs (optional)
Example

Optional. Leave blank if you only key orders.

Example

Optional.

What if part of it came by EDI?
Example

Applied to the orders and to the invoices and ASNs above.

Example

Time spent on exceptions such as a price or item that does not match, spread over all EDI documents.

Example

EDI orders are not keyed, so they have no keying errors. Enter a rate if you expect other errors, such as wrong data from the customer.

Your results

Keyed by hand: $27,700 a year (620 hours). With 70% by EDI: $11,740, $15,960 lower.

Total per year, everything keyed by hand

$27,700

Hours per month
51.7
Hours per year
620
Labor cost per year
$21,700
Error cost per year
$6,000
Cost per order
$4.62
Total per year
$27,700

What if 70% came by EDI?

Your what-if inputs, per year. EDI documents take the minutes you set; the rest is keyed as today.

Today compared with 70% by EDI, per year
FigureToday70% EDI
Hours620284
Labor cost$21,700$9,940
Error cost$6,000$1,800
Total$27,700$11,740

Difference: $15,960 lower per year, 336 hours fewer.

How it is calculated

Each rule in words, then with your numbers. Hours and counts are rounded to one decimal before the next step.

  1. Hours per month

    (orders × minutes per order + invoices and ASNs × minutes each) ÷ 60

    (500 × 5 + 200 × 3) ÷ 60 = 51.7

  2. Hours per year

    Minutes per month × 12 ÷ 60

    3,100 × 12 ÷ 60 = 620

  3. Labor cost per year

    Hours per year × hourly labor cost

    620 × $35 = $21,700

  4. Errors per year

    Orders per month × 12 × share of orders with a keying error

    500 × 12 × 2% = 120

  5. Error cost per year

    Errors per year × average cost to fix one

    120 × $50 = $6,000

  6. Total per year

    Labor cost + error cost

    $21,700 + $6,000 = $27,700

  7. Cost per order

    Total per year ÷ orders per year (invoice and ASN keying included)

    $27,700 ÷ 6,000 = $4.62

  8. What-if hours per year

    (keyed orders × minutes + keyed invoices and ASNs × minutes + EDI orders and documents × EDI minutes) × 12 ÷ 60

    (150 × 5 + 60 × 3 + 490 × 1) × 12 ÷ 60 = 284

  9. What-if errors per year

    (keyed orders × keying error rate + EDI orders × EDI error rate) × 12

    (150 × 2% + 350 × 0%) × 12 = 36

  10. Difference

    Total today − total in the what-if (labor and errors, each worked out as above)

    $27,700 − $11,740 = $15,960

Your inputs

Where to find your numbers

The result is only as good as the inputs. A rough figure you measured beats a precise-looking guess.

Where to find each input for the calculator
InputHow to get your number
Orders keyed per monthCount a typical month in your ERP order register. Include only orders someone types in from email, PDF, fax or a customer portal.
Minutes to key one orderTime 10 to 20 real orders from opening the email or PDF to a saved order, including item and price look-ups, and take the average.
Fully loaded labor costHourly wage plus benefits, payroll taxes and overhead. Your finance team may already use a standard rate.
Orders with a keying errorOrders corrected after entry because of a typing mistake (credit memos, re-shipments, returns), divided by the orders keyed in the same period.
Cost to fix one errorCredits and write-offs, freight to re-ship or bring goods back, and the staff time to sort it out with the customer.
Minutes per EDI order or documentIf you already receive some EDI orders: the time spent on the ones that stop on an exception, spread over all of them.

FAQ

Questions about the calculator

Where do the starting numbers come from?

They are examples, chosen to show how the calculator works. They are not industry averages and not figures from Comparatio customers. Replace each one with your own; the fields you have not changed yet are marked Example.

What does "fully loaded" labor cost mean?

The full cost of an hour of staff time, not only the wage: benefits, payroll taxes and a share of overhead such as office space and equipment. If you only know the wage, the result will be lower than the real cost.

Why does the what-if still count minutes for EDI orders?

Orders that arrive by EDI do not need typing, but some still need a person: a price that does not match, an unknown item, a ship-to address that is not on file. The minutes per EDI document are yours to set, and you can set them to whatever your experience suggests.

Does Comparatio see the numbers I enter?

No. The calculator runs in your browser and does not send or store what you type. Copy results puts a text summary on your clipboard so you can paste it into an email or a spreadsheet.

Want to talk through your numbers?

Comparatio runs managed EDI for distributors on Epicor Prophet 21, NetSuite and Infor CloudSuite Distribution. We can walk you through how your customers' orders would arrive by EDI.