A new trading partner, typically live in 4–8 weeks — with named engineers guiding every step.
From your welcome email to trading-partner go-live, Comparatio’s setup process moves through six clear steps: network access, a lightweight server install, a short capability survey, and configuration, implementation, and testing you can see coming.
- 4–8 week partner go-live
- ~100MB Windows service install
- Named engineers guide every step
How it works
Six steps, one trading partner live
Every onboarding follows the same path, from the first email to go-live.
- 1
Welcome email
Onboarding begins with a welcome email that introduces your named Comparatio engineers and lays out what’s next.
- 2
Network access provisioning
We provision the network access your account needs before any install begins.
- 3
Server install
A lightweight Windows service, about 100MB, installs on your network and runs close to your ERP.
- 4
Boarding request forms
A short two-question capability survey — the boarding request form — captures what each trading partner needs from the setup.
- 5
Configuration, implementation & testing
Your engineers configure the connection, implement it, and test it against real transaction data before anything goes live.
- 6
Trading partner go-live
Once testing and certification are complete, the trading partner goes live — typically 4–8 weeks from the welcome email, paced by the trading partner.
What to expect
What the 4–8 week window covers — and what moves faster
The standard timeline covers enrollment, testing, and certification for a new trading partner — and with 1,000+ pre-built trading-partner maps, many partners need no new build at all. Some things move faster than a full setup.
4–8 weeks per trading partner
The standard timeline for a new trading partner, covering enrollment, testing, and certification — paced by the trading partner.
24-hour new document type support
Need a document type your setup doesn’t cover yet? Support for it is added within 24 hours.
Same-day map updates
Existing trading partners get map updates the same day — no new project required.
FAQ
Setup, in practice
How long does it take to set up a new trading partner?
A typical trading partner is live in 4–8 weeks, paced by the trading partner, including enrollment, testing, and certification. The six-step process — from your welcome email through go-live — moves at that pace because most of the window is verification against your real data, not manual rebuild.
What does the server install involve?
Setup includes a lightweight Windows service, about 100MB, installed on your network. It runs close to your ERP, and installation happens early on, right after network access is provisioned.
What is the boarding request form?
It’s a short capability survey — just two questions — that captures what each trading partner needs before configuration begins.
What happens if we need a new document type, or a partner changes their map?
New document type support is added within 24 hours. For existing trading partners, map updates land the same day, with no new project required.
See what your trading-partner setup would look like.
Walk through the six-step process with a named engineer — network access, server install, and the boarding form that gets your first partner started.