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EDI 180: Return Merchandise Authorization and Notification

EDI 180 Definition

The EDI 180 transaction set is used to communicate information regarding the return of merchandise, including the authorization of returns and notifications related to returned items. It serves as a formal request from a buyer to a seller for permission to return merchandise and may include details such as the reason for the return, condition of the items, and instructions for handling the return. This document facilitates efficient processing of returns and exchanges between trading partners by standardizing the communication of return-related information.

What is EDI 180 Used for?

Retailers or buyers use the EDI 180 to initiate a return process by sending a request to the supplier or seller for authorization to return merchandise. The document outlines the specific items to be returned, reasons for the return, and requested actions (refund, replacement, or repair). Suppliers or sellers review the request and respond with approval or denial of the return, along with any additional instructions or information required to process the return.

Key Elements of EDI 180

An EDI 180 document typically includes key elements to effectively convey return merchandise authorization (RMA) and notification information:

Benefits of EDI 180

Utilizing the EDI 180 document offers several advantages:

EDI 180 Document Example

Here’s a simplified example of what an EDI 180 might look like in raw data format:



N1*BT*Buyer Company*92*12345

N1*SE*Supplier Company*92*67890

LIN*1*UP*0123456789012*PD*Widget A*QTY*1


LQ*AR*Damaged on arrival



Guide to EDI 180 Terms and Elements:

This example is designed to give a basic understanding of how an EDI 180 document might look, including the types of information it conveys. Remember, the actual implementation might vary based on specific business needs and partnerships.

Transform Your Return Merchandise Authorization with Comparatio

Ready to enhance your returns processing efficiency with EDI 180? Contact Comparatio today to discover how our EDI solutions can streamline your returns management, improve customer satisfaction, and positively impact your bottom line.

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