EDI 180: Return Merchandise Authorization and Notification
EDI 180 Definition
The EDI 180 transaction set is used to communicate information regarding the return of merchandise, including the authorization of returns and notifications related to returned items. It serves as a formal request from a buyer to a seller for permission to return merchandise and may include details such as the reason for the return, condition of the items, and instructions for handling the return. This document facilitates efficient processing of returns and exchanges between trading partners by standardizing the communication of return-related information.
What is EDI 180 Used for?
Retailers or buyers use the EDI 180 to initiate a return process by sending a request to the supplier or seller for authorization to return merchandise. The document outlines the specific items to be returned, reasons for the return, and requested actions (refund, replacement, or repair). Suppliers or sellers review the request and respond with approval or denial of the return, along with any additional instructions or information required to process the return.
Key Elements of EDI 180
An EDI 180 document typically includes key elements to effectively convey return merchandise authorization (RMA) and notification information:
- Transaction Set Header and Trailer: Marks the beginning and end of the EDI 180 document, encapsulating the RMA and notification details.
- RMA Details: Information about the return merchandise authorization, including RMA number, return reason codes, and authorization details.
- Item Information: Detailed information on the items being returned, including item numbers, descriptions, quantities, and condition of the items.
- Return Instructions: Instructions for the return, such as shipping methods, return address, and any special handling requirements.
- Contact Information: Details of contacts for further information or coordination regarding the return.
Benefits of EDI 180
Utilizing the EDI 180 document offers several advantages:
- Streamlined Returns Process: Facilitates a more efficient and standardized process for handling merchandise returns and exchanges.
- Improved Communication: SpeEnhances communication between trading partners regarding returns, reducing misunderstandings and processing delays.
- Increased Accuracy: Reduces errors associated with manual return processing by providing detailed information on returned items and return reasons.
- Enhanced Customer Service: Supports better customer service and satisfaction by enabling faster and more transparent handling of returns.
EDI 180 Document Example
Here’s a simplified example of what an EDI 180 might look like in raw data format:
ST*180*0001
BRA*RMA123456*20241130*RR
N1*BT*Buyer Company*92*12345
N1*SE*Supplier Company*92*67890
LIN*1*UP*0123456789012*PD*Widget A*QTY*1
LS*1000
LQ*AR*Damaged on arrival
LE*1000
SE*8*0001
Guide to EDI 180 Terms and Elements:
- ST (Transaction Set Header): Initiates the EDI 180 document, identified by a unique control number.
- BRA (Beginning Segment for Return Merchandise Authorization): Provides basic information about the RMA request, including the RMA number and date.
- N1 (Name): Identifies the parties involved, such as the buyer (BT) and the seller (SE), including identification numbers.
- LIN (Item Identification): Identifies each item being returned, including item numbers, descriptions, and quantities.
- LS (Loop Header): Indicates the start of a loop containing return reason codes.
- LQ (Industry Code): Specifies the return reason code and description.
- LE (Loop Trailer): Indicates the end of the loop containing return reason codes.
- SE (Transaction Set Trailer): Concludes the EDI 180 document, ensuring completeness and accuracy.
This example is designed to give a basic understanding of how an EDI 180 document might look, including the types of information it conveys. Remember, the actual implementation might vary based on specific business needs and partnerships.
Transform Your Return Merchandise Authorization with Comparatio
Ready to enhance your returns processing efficiency with EDI 180? Contact Comparatio today to discover how our EDI solutions can streamline your returns management, improve customer satisfaction, and positively impact your bottom line.
